Wednesday, March 17, 2004

Ray Continued -- Compare to the automobile industry...

Ray's comments

Progress on auto industry:
  • Replace Horse
  • Build for masses
  • Make better, faster, cheaper
  • Mass customization
  • Differentiate on service

The software industry has done this --
  • we replace Labor
  • PCs were built for the masses
  • progress on Moore's Law drove better, faster, cheaper
  • the Internet drove mass customization
  • Now it is about service

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