Chief Customer Officer of Catalytic - an AI and Automation company providing Fortune 500 companies with the ability to rapidly reduce the cost of every day business activities while simultaneously increasing quality, employee satisfaction, and customer loyalty.
Tuesday, February 19, 2008
Conversations on Social Media
Its happened! I have done my first podcast. Check out the results -- Conversations on Social Media. It sort of happened by accident. I was talking to a bunch of people about whether or not companies should start their own social networks or join existing ones. Jeremiah Owyang suggested it would make a great panel discussion and suddenly we were recording... along with Chris Heuer and Brian Oberkirch!
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Top themes...
advertising
(2)
brand experience
(1)
business culture
(3)
customer service
(2)
innovation
(3)
marketing
(6)
media 2.0
(5)
mobile
(4)
open management
(5)
open source
(3)
social media
(24)
twitter
(4)
web 2.0
(5)
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