Chief Customer Officer of Catalytic - an AI and Automation company providing Fortune 500 companies with the ability to rapidly reduce the cost of every day business activities while simultaneously increasing quality, employee satisfaction, and customer loyalty.
Thursday, September 20, 2007
Terrific Video (new homepage)
Another "placeholder" web page has gone up at The Conversation Group and with it a really terrific video made by our friend (and member of our BOD) Peter Hirshberg. Peter interviewed Jonathan Schwartz, CEO of Sun Microsystems, on blogging. This is a snippet of the conversation which specifically touches on the question of brands "controlling" their image in the market. Summary? In Jonathan's words, "Control is an Illusion"
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