Chief Customer Officer of Catalytic - an AI and Automation company providing Fortune 500 companies with the ability to rapidly reduce the cost of every day business activities while simultaneously increasing quality, employee satisfaction, and customer loyalty.
Today I flew on Virgin America from SFO to JFK. Everyone I mentioned this trip to was excited -- Virgin seems to have some great press out there. "I hear the service is fantastic" people said. Well, let me tell you something. Its just an airplane. Sure, when you get on it is purple and blue and the soundtrack is playing a dance club beat... but once it takes off it still is just an airplane. It really doesn't have anything over Jet Blue.