Tuesday, May 10, 2005

Air travel SUCKS

So I flew out from California to Kansas today -- meeting with Sprint tomorrow and Thursday (Orb Networks' latest partner) -- and I am reminded of how truly terrible air travel has become. Flew on United from San Francisco to Denver, and then switched planes to fly from Denver to Kansas. All they fed us was peanuts -- 6 hours of travel and all we got was peanuts.

But the funniest/saddest moment was when I got up to see what kind of magazines they had on board. Nothing. I said to the flight attendent "kind of slim on the magazines today!" She replied with a bitter tone, "we are BANKRUPT you know."

OK, so its been awhile since I have done any business travel. But this is crazy. Why are business travellers putting up with this?

As a side note, its GREAT to be able to write in my blog that I am out in Kansas meeting with our partner Sprint. Back when I worked for Borland (public company) I could never write in my blog where I actually was and who I was actually meeting with. SEC regulation FD and all that...

3 comments:

Monty said...

"Air travel SUCKS"

Apparently Air Customer Service SUCKS also. I'm sure she could of found a magazine someone was not reading or seek other alternatives.

dan said...

What class of flight are we talking about here? First/business or cattle? Because if it's the latter, I guess I'm surprised that you're surprised. I mean, the big airline success stories are the carriers that say up front "expect less -- and pay less." So you pay less on United and American -- at least I do -- and most of the little things that we liked go away.

And as to the customer service sucking, hey, just try putting yourself in these folks shoes. Pay? Slashed. Benefits? Slashed. Pensions? Slashed. Of course, these are just unenterprising folks who are stuck in service jobs, so maybe our empathy is a bit on the thin side. But they're also the vanguard of the "expect less, unless you can pay a lot more" reality that faces all of us.

Madhu said...

Tough luck buddy, but i'm sure you will enjoy your next flight.so,stay fine.All the best for the next flight.