Ted Shelton

Chief Customer Officer of Catalytic - an AI and Automation company providing Fortune 500 companies with the ability to rapidly reduce the cost of every day business activities while simultaneously increasing quality, employee satisfaction, and customer loyalty.

Sunday, September 02, 2018

Why are you spending 75% of your automation budget on services?

2018 is the year for workplace automation -- it has become the number one agenda item for the C-Suite of the Global 2000 and is driving rea...

Saturday, December 02, 2017

Automate or be Obliterated!

In 1990 MIT computer science professor Michael Hammer started a revolution in management thinking with his HBR article "Reengineering ...

Thursday, October 12, 2017

The Automation Solution

I have joined the amazing team at Catalytic , Inc. as Chief Customer Officer. Forgive me the brief "advertorial" -- but I hope to...

Thursday, October 05, 2017

The Automation Dilemma

Over the next decade a steady stream of new companies and products will use AI and automation to change the way work gets done across the e...

Sunday, November 01, 2015

Five Years May Be Too Long

If you were an architect designing a brand new commercial building in downtown Los Angeles, the city building code would require that you...

Sunday, October 25, 2015

Turning the good ship Twitter

Much has been written on the fate of Twitter over the last few weeks as Jack Dorsey (@jack) has retaken the helm and promised to put the co...

Sunday, October 11, 2015

Sustainable Competitive Advantage

My contention is that the true object of strategy is to sustain value creation, which demands a capacity to relentlessly create and capture...

View web version

About Me

Ted Shelton

View my complete profile

Powered by Blogger.